Go Global, But Not Alone
The Olympics in China, surging wealth in oil nations, a strong European Union — all of these have U.S. entrepreneurs thinking: Mmmmmmmm, so how can I get a piece of that? How can I start going global?
The current downturn in the U.S. has made global ventures increasingly attractive — and worth the learning curve.
The good news is that the learning curve can be accelerated. What I’ve discovered years ago when I first went global is this: We don’t have to proceed alone.
Actually, it’s smart, at least initially, not to even try. Instead, we can find simple, low-cost, convenient ways to partner with other businesses. Those alliances — and there is an infinite number of ways to create and operate them — have plenty of advantages.
The advantages to partnering include:
- Piggybacking on others’ expertise, experience, systems [e.g. supply, manufacturing, distribution], and contacts.
- Reducing risk when entering markets.
- Positioning our business as larger than it is. Mass communicates credibility.
- Gaining influence from alignment with established brand names.
Here I’ll recount two success stories to illustrate the power of strategic global alliances for entrepreneurs.
Success Story #1
It was the late 1980s. I saw opportunity in exporting foodstuffs. My initial step was to contact Mitsui and Company. I chose that potential partner because it was one of the largest Japanese trading companies worldwide. Also, it had an office here in Chicago. That office, I knew, did a significant amount of exporting to Japan. That made approaching it convenient.
My proposal was to piggyback some of my products with theirs. How I packaged my pitch was pointing out, first of all, that I had the suppliers and they had the distribution systems and the customers. Secondly, I emphasized that my gourmet line of food items would create value for their commodity beef products in the Japanese markets.
Obviously the proposition was mutually beneficial. Our strategic global alliance was successful for a number of years. During it I developed deep knowledge of that marketplace.
Success Story #2
This is a tale of one of our U.S. clients who was only doing business domestically. He took our advice about the opportunities inherent in international partnering. At the time, that client was selling a high volume of office supply parts to the U.S. branch of Brother International.
Brother, as you probably know from shopping in Staples, is a world-class manufacturer of mid-priced printers, fax machines, sewing machines, and typewriters. It also, we discovered, has an even larger “brother” called Global Brother. Why couldn’t our client tap into that “brother’s” worldwide distribution channel and go global quickly? It was obvious to us and the client that this could be attempted.
We coached our client on how to approach his contacts at Brother U.S.A. The proposal, we instructed him, had to be structured to describe the mutual benefit which could come from using Brother’s distributions systems to market and sell our client’s unique parts.
That first step led to a door opening. The door that opened was the chance to create bonds of trust with Global Brother through his contacts at the U.S facility. On that platform he was then able to explore with Global Brother what markets to enter first, how to enter them, what relationships to build within them and when to expand. His global operations grew into an enterprise more profitable than his domestic ones.
That same process of partnering, of course, can be applied to services, too — not just products.
The bottom line on strategic global alliances is this:
Identify and document where working together vs. either company going it alone can be advantageous to all parties in the loop.
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About the Author: Global business expert Laurel Delaney is the founder of GlobeTrade.com. She also is the creator of “Borderbuster,” an e-newsletter, and The Global Small Business Blog, all highly regarded for their global small business coverage.
Laurel is a member of the Small Business Trends Expert Network.
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Discussion Boards
Anita Campbell | August 30th, 2008 at 10:07 am
Hi Laurel,
A question for you that I get asked all the time: is there a true opportunity for consultants here in the United States to do business globally?
Or is the opportunity primarily for product companies?
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Laurel Delaney | August 30th, 2008 at 4:45 pm
There is absolutely an opportunity for consultants (service businesses) to take their businesses international.
Exporting a service attracts customers because the service usually offers original knowledge — and knowledge these days is power. People are starting new ventures every day, purely on the basis of a business model offering superior know-how and great ideas. Disseminating that knowledge aggressively and at a profit worldwide is a winning formula for global success.
With technology advancing (blogs, webinars, wikis, podcasts, social networking and media) at lightning speed and worldwide communications becoming faster and easier with every passing day, now is an ideal time to consider this business avenue.
And keep this in mind too. Selling a service requires even more people power than successful product sales. When you export a product, you offer it, clinch your sale, follow through and trouble-shoot as needed. Then, once the product is in your customer’s hands, they oversee sales in their geographic territory and contact you to order more product when they sell out. There is little need for communication between buyer and seller once the product is in the distribution pipeline and moving as it should.
By contrast, a service requires direct interaction with your customer (just like our exchange right now!), not just initially but for the duration of the service contract. And for some services, of course, the quality of your interaction with your customer is exactly what they’re paying for. This is why people with superior communication skills (like you, for example), diplomacy and — this can’t be emphasized enough — acute cultural awareness are the single greatest asset for delivering a quality service export.
Whether you are exporting a product or service, it is a given that you will have to confront numerous market barriers. Maybe I’ll cover that in my next post!
Hope this answers your question.
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Luz Spielberg | August 31st, 2008 at 11:57 pm
Wow. Inspiring success stories from you Laurel. The points presented here are very helpful. Thanks!
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Laurel Delaney | September 1st, 2008 at 11:15 am
Thanks Luz. Let us know what you are doing to take your business global or how we can help you.
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